How secure is FaceCall?
Privacy and security are in our DNA, which is why FaceCall is protected by end-to-end encryption. So your messages, photos, videos, voice messages, documents, status updates and calls are protected by state-of-the-art security.
How does end-to-end encryption protect me?
FaceCall has no ability to see the content of messages or listen to calls that are end-to-end encrypted, because messages sent and received on FaceCall occur entirely on your device.Before a message leaves your device, it’s secured with a cryptographic lock, and only the recipient has the keys to view the message. In addition, the keys change with every message.All of the encryption occurs automatically.You can confirm your conversations are protected by checking the security verification code on your device.End-to-end encryption has applications to law enforcement. We are obliged to review, validate, and respond to law enforcement requests based on applicable laws and policies. We prioritize emergency requests.
Should I ever back up my data?
Yes. We recommend you back up your data often. Then you’ll be prepared if your data must be restored.
Why does FaceCall ask for certain permissions?
In order for you to record a video or add to the contact list in your device, the FaceCall app needs you to grant access to the corresponding data. You can easily manage these permissions in your FaceCall Settings.
Do I own my videos or can FaceCall share them?
You are the owner of your content. If you mark your video as private, it will not be available to the public.When you publish your video content in the FaceCall community, you grant FaceCall a worldwide, non-exclusive, perpetual, royalty-free, fully paid, sub-licensable and transferable license to use, edit, modify, reproduce, distribute, and prepare derivative works of and otherwise fully use your video content in connection with our app and our communications platform.Since video content includes your name, likeness, voice, video, or photograph, when you use FaceCall, you’re acknowledging and agreeing to our terms of use.
How do you verify users?
We ask you to provide your phone number when you register your account in the app. It’s how we verify that you’re a real person.Our team also randomly monitors and verifies video introductions, so we can delete videos where the face of the user cannot be seen or if there is any other reason to doubt the authenticity of the video.
Do you sell my information?
No. We treat the privacy of our users very seriously and have no intention to share or sell your private information with third parties.